Rules and Warnings

We reserve the right to refuse admission to anyone.

Holder of the ticket understands that there is inherent risk involved with attending any haunted attraction. By purchasing a ticket you voluntarily assume all risks and dangers associated with participation in any of our attractions. Enter at your own risk.

In consideration and acceptance of entrance into The Basement Haunted Attractions holder agrees to release the operator, it’s parent LLC, affiliates, officers, directors, employees and landlord from any liability, harm, injury or death, cost or expense whatsoever that may arise directly or indirectly from attending The Basement Haunted Attractions at these locations.

The actors may touch you. You are not allowed to touch them. Anyone doing so will be removed from the attraction without a refund.

Santa’s Frightmare Factory is designed for ages 13 and up. It is NOT recommended for younger children or anyone faint of heart.

We recommend children under the age of 13 be accompanied by a parent or guardian. We caution parents to be certain any child under 13 years of age is ready for our haunt. No refunds can be given if they decide not to go through.

Not recommended for pregnant women, individuals with a heart condition, seizure disorder, or asthma. Strobe lights, fog effects, and many other implements to cause distortion of sight and sound are used.

Santa’s Frightmare Factory is not wheelchair or crutch accessible. Some passageways are narrow, and you must be able to climb up a small set of steps to enter.

For safety reasons, and to decrease the loss of items, lighters, flashlights, cameras, cellphones, laser pointers, purses, backpacks, and bags are NOT permitted.

Santa’s Frightmare Factory is NOT responsible for lost items. Please leave ALL personal items locked in your car. We will not stop the attraction to look for your lost items.

No guns, knives, or weapons of any type. No drugs, no alcohol, no smoking. If you are intoxicated you will not be admitted.

Santa’s Frightmare Factory has a zero tolerance rate for trouble makers. Trouble makers will be removed from the property without refund. If any of our actors or guests are harmed, or our property is damaged, we reserve the right to remove you from the attraction and you may be prosecuted and charged for the damages. We want everyone to have a safe and fun time!


We do not know the health conditions of any of our guests, so we require all guests to read and understand all warnings before you enter.  Our haunted houses do require all guests to follow all rules, regulations and understand you enter at your own risk. You assume all risk to entering our attractions.

Please DO NOT attend our events if you have ANY type of health concerns or issues. DO NOT attend our attractions if you are not physically fit, have pre-existing medical conditions, have poor vision, and especially any type of heart or respiratory condition. Do NOT attend if you suffer fever or flu like symptoms.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting our haunted attraction, you voluntarily assume all risks related to exposure to COVID-19.